Free tool · Growth Leak Scorecard

Find where your business is leaking customers.

Answer eight quick questions about how your business gets found, answers, follows up and earns reviews. You’ll get a score for each area, your three biggest leaks, and the system that fixes each one — which you can learn to build yourself or have us set up.

Free · no sign-up · runs in your browser, nothing is saved

Eight questions · 0 of 8 answered

  1. 01 When you ask ChatGPT who to hire for your service in your area, does your business come up?

  2. 02 Where do you show up on Google Maps for “[your service] near me”?

  3. 03 What happens to calls your team can’t answer?

  4. 04 How fast does a new web inquiry get a response?

  5. 05 How many times do you follow up on an estimate or quote?

  6. 06 Can a visitor book or request a quote on your site in under a minute, on a phone?

  7. 07 How often do you ask customers for a Google review?

  8. 08 Do you reach out to the customers or accounts you want most?

Answer every question to see your score and your three biggest leaks.

Two ways to work with us

Learn to build it, or have it built. You own it either way.

  • Option 1

    We teach you

    Build it yourself, with an expert in your corner.

    Your team sets up each system with our step-by-step playbooks, working sessions and reviews of their work. You learn it by doing it.

    • Step-by-step playbooks and templates
    • Working sessions with your team
    • We review what you build and fix gaps
    • Best if you have someone to own it
  • Option 2

    We set it up for you

    Done for you, in your accounts — then handed over.

    We build the systems inside your own accounts, then hand them over with training so your team can run them — or keep improving them with us.

    • We do the building and connecting
    • Everything in your accounts, in plain view
    • Handover training and playbooks
    • Best if your team is stretched thin

Not sure which fits? Most businesses mix the two — we’ll recommend a split after we look at what you have.

Questions

Common questions.

What is a growth leak?

A point where demand you already have gets lost — a missed call, a slow reply, an estimate nobody follows up on, a happy customer nobody asks for a review.

Which leak should I fix first?

Usually the one closest to revenue: unanswered calls and slow follow-up often cost more than a lack of new leads.

Is my answer data stored?

No. The scorecard runs in your browser and nothing is sent anywhere.